Effective Date: 08/06/2025
Welcome to Safryat (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our mobile application (“App”), which connects passengers with taxi service providers in Jordan.
By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.
1. Eligibility
You must be at least 18 years old and legally authorized to use the App in your country of residence. By using the App, you confirm that you meet these requirements.
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2. Description of Services
The App facilitates ride requests between users and independent third-party drivers. We do not provide transportation services ourselves and are not responsible for the actions of drivers or passengers.
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3. User Accounts
You must create an account to use the App. You agree to:
• Provide accurate and complete information.
• Maintain the confidentiality of your login details.
• Notify us of any unauthorized use of your account.
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4. Payments and Fees
• Fares are calculated based on distance, time, location, and other factors.
• Payment methods accepted include credit/debit cards and local payment options as supported in each country.
• You agree to pay all charges incurred using your account.
• Certain fees (e.g., cancellation, waiting time, or tolls) may apply.
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5. Cancellation Policy
You may cancel a ride before a driver is dispatched. A cancellation fee may apply if a driver has already been assigned or is en route.
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6. User and Driver Conduct
All users must:
• Respect local laws and traffic regulations.
• Treat others (drivers and passengers) with courtesy and respect.
• Not use the service for illegal activities.
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7. Location Services
The App requires access to your device’s location. You must allow location tracking for the App to function properly. Your location data is used to match you with nearby drivers.
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8. Data Protection
Your privacy is important to us. We collect and use your data in accordance with our https://safryat-sham.com/privacy.
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9. Intellectual Property
All content, logos, and trademarks on the App are owned by or licensed to us. You may not copy, modify, or distribute any part of the App without our written permission.
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10. Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
• Any indirect, incidental, or consequential damages.
• Any harm or loss arising from your interactions with drivers or other users.
• Service interruptions or data loss.
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11. Termination
We reserve the right to suspend or terminate your account at any time if you violate these Terms or misuse the App.
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12. Governing Law and Dispute Resolution
These Terms are governed by:
• Jordanian law for users in Jordan
Disputes shall be handled in the courts of the user's respective country.
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13. Changes to Terms
We may update these Terms periodically. Continued use of the App after changes are posted means you accept the new Terms.
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14. Contact Us
If you have questions or concerns, contact us at:
Email: safryat.sham@gmail.com
Phone: +962790336787
Mailing Address: Safryat Al Rowad
King Abdulla St
Irbid, Jordan