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Effective Date: 08/06/2025
This Privacy Policy explains how we collect, use, and protect your personal data when you use the Safryat mobile application.
1. Information We CollectWe may collect the following:• Personal Info: Name, phone number, email, payment info• Location Data: Real-time location while the App is in use• Device Info: Device type, operating system, IP address• Usage Info: Ride history, preferences, and app interactions
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2. How We Use Your DataWe use your data to:• Provide and improve our services• Facilitate ride requests and navigation• Process payments• Ensure safety and prevent fraud• Communicate with you (e.g., trip updates, support)
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3. Sharing Your DataWe may share your data with:• Drivers to complete ride requests• Payment providers to process transactions• Local authorities if legally required• Analytics services (aggregated and anonymized)We do not sell your personal information.
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4. Data SecurityWe implement technical and organizational measures to protect your data. However, no system is 100% secure. You are responsible for maintaining the security of your login credentials.
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5. Your RightsDepending on your country, you may:• Access or update your data• Request deletion of your data• Withdraw consent for data use (may limit App functionality)To exercise these rights, contact us at Email: safryat.sham@gmail.com Phone: +962790336787Mailing Address: Safryat Al RowadKing Abdulla StIrbid, Jordan].
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6. RetentionWe retain your data as long as necessary to provide services and comply with legal obligations.
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7. Children’s PrivacyThe App is not intended for use by children under 13. We do not knowingly collect data from children.
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8. International TransfersYour data may be transferred outside your country of residence. We ensure such transfers are lawful and secure.
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9. Changes to This PolicyWe may update this Privacy Policy from time to time. You will be notified of major changes within the App or via email.
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PERMISSIONS We are using the following permission set for only input purposes. These permissions are not used to store any type of personal information from the user.
android.permission.CAMERA
android.permission.READ_PHONE_STATE
android.permission.GET_ACCOUNTS
android.permission.READ_CONTACTS
android.permission.FILES_IMAGES
Above authorizations are utilized distinctly to catch data from the camera, perused telephone state, read contact for perusing contact subtleties for a crisis call and read files for document verification. Information of clients taking under an authorization is appropriately secure and under the law of google consent.
Location Permission Declaration:
1) ACCESS_FINE_LOCATION
2) ACCESS_COARSE_LOCATION
3) ACCESS_BACKGROUND_LOCATION
ACCESS_FINE_LOCATION & ACCESS_COARSE_LOCATION
Above permission is used for access location after allowing the user for accurate delivery of the product to door of customer. Location service is used under the privacy policy of Google Play Developer Program Policies. We don’t share any type of location data or customer information for any additional resources. we ensure to the customer for safe and accurate delivery with privacy taking under an authorization is appropriately secure and under the law of google consents.
ACCESS_BACKGROUND_LOCATION
Above the location background, permission is used for tracking on the user side. Location service is used under the privacy policy of Google Play Developer Program Policies. We don’t share any type of location data or customer information for any additional resources taking under an authorization is appropriately secure and under the law of google consents.
CONTACT INFORMATION
We welcome your comments regarding this privacy statement at the contact address given at the App. Should there be any concerns about contravention of this Privacy Policy, we will employ all commercially reasonable efforts to address the same. The terms in this Policy may be changed by us at any time. Should you have concerns regarding this Policy or the Services that we offer, please feel free to write to us
Collecting and Using Your Personal Data
Types of Data Collected Personal Data While using Our Service,
We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data
• SMS for one-time verification
. Files - Images, Documents.
SMS permission is needed for one-time verification of the user's mobile number. When we log in to the application with the mobile number, we need OT for verifying the user identity. Images are required to verify the documents like id proof of the client.
Information Collected while Using the Application
While using our application, in order to provide features of our application, We may collect, with your prior permission:
● Information regarding your location
● Information from your Device’s phone book (contacts list)
. Information from your Device's Files(Images)
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device. You can enable or disable access to this information at any time, through Your Device settings.
Information from your Device’s phone book (contacts list)
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.
Information from your Device's Files(Images)
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
IN WITNESS WHEREOF, all users or visitors of the App agree that they have read the terms mentioned in this Privacy Policy and agree to be bound by them for as long as they continue to either use the App or avail Services of the Company.
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10. Contact Us
For privacy inquiries,
contact:
Email: safryat.sham@gmail.com
Phone: +962790336787
Mailing Address: Safryat Al RowadKing Abdulla StIrbid, Jordan
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